Skills mismatch between ‘modern’ teams and enterprise reality
If you spend enough time on LinkedIn or tech Twitter, you’d think software engineering only happens in start-ups. Fast-paced teams.Rapid […]
Development & Integration
Why upgrading isn’t about new tech – it’s about risk and resilience
Legacy software is costing South African businesses more than they think. According to Jacques Burger, Senior Business Analyst at Dariel
Hybrid eCommerce can boost cross-border revenues and remove c-level IT headaches
The race to digitise has left many c-suite executives discovering an uncomfortable truth: the eCommerce platforms they invested in are
Execution has become the new frontier of innovation
No matter the technology approach, it is ultimately the impact that matters. Innovation today isn’t about chasing the next big
Turning compliance into a catalyst for creativity
Cautious compliance to confident, creative governance! In highly regulated industries like mining, compliance often feels like a barrier to innovation.
AI in the Contact Centre: From Efficiency to Empathy
In a world where every interaction is measured in seconds and satisfaction scores, customer service is under pressure to be
Here’s what the TikTok Shop can teach you about B2B sales
72% of global eCommerce revenues were transacted in marketplaces, which are first party and third-party sales. Leaving only 28% of
Tech Sales is about scaling trust, not just technology
By Ian Roy, Sales and New Business Development Manager, Dariel Software I began my tech sales career at Dimension Data in
The case for human-led tech partnerships
While a one-size-fits-all approach may have cut it in the past, organisations today face layered challenges such as legacy systems,
Customer Experience and Business Processes Reimagined
Aquazania Premium Water, a leading South African supplier of bottled water coolers and dispensers, faced significant challenges with its aging