Aquazania Premium Water, a leading South African supplier of bottled water coolers and dispensers, faced significant challenges with its aging IT infrastructure. The company’s technology struggled to keep up with its modern business demands and unique customer relationship approach. Built on outdated systems and an off-the-shelf CRM that no longer met its needs, Aquazania sought a scalable and future-proof solution to maintain its operational efficiency and competitiveness.
Dariel Software was engaged to reimagine Aquazania’s technology landscape. After thorough analysis, Dariel proposed a cloud-based, event-driven system centred around customer-centric operations. The solution emphasized using a modern Microsoft technology stack, including Microsoft Azure and Office 365, to ensure scalability, reduce technical risks, and support future business expansion and integration. This new architecture was designed to enhance both current business processes and the ability to adapt to evolving customer needs.
Outcome: The project provided Aquazania with a modern, scalable, and user-friendly system built on Microsoft Azure, reducing technical risks and ensuring operational flexibility. Dariel’s phased rollout allowed the business to continue without disruption, while the new event-driven architecture enables Aquazania to evolve and meet future needs. This transformation positions the company to grow seamlessly and maintain its unique customer relationship approach.
Tech:
The complete technology stack comprised a range of Microsoft technologies, including:
- Azure Services
- Frontend: JavaScript, Typescript, React with Next JS, CSS, and SCSS.
- Backend: C#, SQL, SignalR.
- Progressive Web App (PWA): Enhances user experience and accessibility from numerous desktop or mobile devices.
- APIs: RESTful APIs for seamless communication between components.
