Dariel partnered with a leading financial institution to create a host-to-host processing platform aimed at enhancing the speed and reliability of payment and collection transactions. This initiative was driven by the bank’s need to reduce processing times, minimise liabilities, and improve customer satisfaction. By implementing a flexible, omni-channel banking experience, the platform also set the stage for an API marketplace, which will position the institution for future integration opportunities.
The project began with a comprehensive business analysis by Dariel to address the client’s challenges. This included the need to streamline existing systems for improved operational efficiency and reduced costs.
Dariel’s Java development team built the host-to-host processing platform, focusing on creating a system that seamlessly integrates with the bank’s current infrastructure while allowing for future adaptability. The omni-channel architecture enables customers to submit payment and collection requests through a unified interface, expediting processing and enhancing customer access to their accounts. This approach not only improves the customer experience but also aligns with the bank’s strategic goal of delivering more agile, customer-centric solutions.
Outcome: The implementation of the host-to-host platform has significantly benefited the client by consolidating several legacy systems, reducing total ownership costs, and improving transaction processing speeds. This has mitigated financial liability risks and contributed to a more reliable service offering. The platform’s flexibility allows the bank to quickly adapt to market changes, while the forthcoming API marketplace will enhance its capacity for integrating with external systems, supporting long-term growth and innovation.
Tech:
- Docker / Openshift
- Postgresql
- Java
- Camunda
